Privacy Policy.
Your privacy is important to us. This policy explains how we collect, use, and safeguard the information you share with Knox Learning Academy.
Last Updated:
This page explains what information Knox Learning Academy collects about you, why we collect it, who we share it with, and how we look after it. It covers our website, our programmes and our services. Where this page says “we”, it means Knox Learning Academy.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Academic Information: Class, course preferences, academic history, exam scores
- Payment Information: Billing details, payment history (processed through secure payment gateways)
- Identification: Date of birth, parent/guardian information (for minors)
- Usage Data: Website usage patterns, class attendance, performance data
2. How We Collect Information
- Directly from you: When you fill out enrolment forms, contact us, or communicate with us
- Automatically: Through cookies and similar technologies when you visit our website
- From third parties: Such as payment processors or educational partners (with your consent)
- During classes: Attendance records, performance assessments, and academic progress
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our educational services and programmes
- To process enrollments, payments, and manage student accounts
- To communicate with you about classes, schedules, and important updates
- To track and report on student progress and performance
- To improve our services, website, and educational offerings
- To send promotional materials (with your consent) and respond to inquiries
- To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our business (e.g., payment processors, IT services)
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, or safety, or that of our students and staff
- With Consent: When you have given explicit consent for specific sharing
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
5. Data Security
We take technical and organisational steps to stop your information being seen, changed, shared or destroyed by anyone who should not. These steps include:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection and privacy
No way of sending or storing information online is completely safe. We protect your information as well as we can, but we cannot promise it can never be breached.
6. Data Retention
We keep your information only as long as we need it for the reasons set out on this page. We keep it for longer only where the law requires or allows it.
Student records and academic results may be kept for longer. Education rules require this, and we also keep them for our own records.
7. Your Rights and Choices
Indian data protection law gives you these rights over your information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
- Objection: Object to processing of your personal information for certain purposes
- Withdrawal of Consent: Withdraw consent where processing is based on consent
- Data Portability: Request transfer of your data to another service provider (where applicable)
To use any of these rights, contact us using the details at the bottom of this page.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tools. They help the site work, show us how it is being used, and tell us what visitors prefer.
You can control cookies through your browser settings. If you turn cookies off, parts of the website may stop working properly.
We use cookies for:
- Essential website functionality
- Analytics and performance monitoring
- Personalization of content
9. Children's Privacy
We are committed to protecting the privacy of children. For students under the age of 18, we collect and process personal information with the consent of parents or legal guardians.
Parents or guardians have the right to access, review, and request deletion of their child's personal information. If you believe we have collected information from a child without proper consent, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Please check this page from time to time, so you know how we handle your information.
12. Contact Us
If you have a question or a request about this page, or about the information we hold on you, contact us:
Knox Learning Academy
Signature Tower, Supriya Road, next to Universal Hospital & Research Centre
Bettiah, West Champaran, Bihar 845438
Phone: 92881 10034
Email: info@knoxlearning.in
We will reply within a reasonable time, as the law requires.
By using our services or joining a programme, you confirm that you have read this page, and you agree to us collecting and using your information in the ways it describes.