Privacy Policy

Your privacy is important to us

Last Updated:

At Knox Learning Academy ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or use our services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Academic Information: Class, course preferences, academic history, exam scores
  • Payment Information: Billing details, payment history (processed through secure payment gateways)
  • Identification: Date of birth, parent/guardian information (for minors)
  • Usage Data: Website usage patterns, class attendance, performance data

2. How We Collect Information

  • Directly from you: When you fill out enrollment forms, contact us, or communicate with us
  • Automatically: Through cookies and similar technologies when you visit our website
  • From third parties: Such as payment processors or educational partners (with your consent)
  • During classes: Attendance records, performance assessments, and academic progress

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our educational services and programs
  • To process enrollments, payments, and manage student accounts
  • To communicate with you about classes, schedules, and important updates
  • To track and report on student progress and performance
  • To improve our services, website, and educational offerings
  • To send promotional materials (with your consent) and respond to inquiries
  • To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our business (e.g., payment processors, IT services)
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, or safety, or that of our students and staff
  • With Consent: When you have given explicit consent for specific sharing
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure access controls and authentication mechanisms
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Student records and academic information may be retained for extended periods as required by educational regulations and for historical reference purposes.

7. Your Rights and Choices

Under applicable Indian data protection laws, you have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
  • Objection: Object to processing of your personal information for certain purposes
  • Withdrawal of Consent: Withdraw consent where processing is based on consent
  • Data Portability: Request transfer of your data to another service provider (where applicable)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

We use cookies for:

  • Essential website functionality
  • Analytics and performance monitoring
  • Personalization of content

9. Children's Privacy

We are committed to protecting the privacy of children. For students under the age of 18, we collect and process personal information with the consent of parents or legal guardians.

Parents or guardians have the right to access, review, and request deletion of their child's personal information. If you believe we have collected information from a child without proper consent, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Knox Learning Academy

Signature Tower, Next to Dr Nasir Ali (Universal Hospital & Research Centre)

Supriya Road, Bettiah, West Champaran, Bihar - 845438

Phone: +91-9288110034

Email: info@knoxlearning.in

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable laws.

By using our services or enrolling in our programs, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.